FAQs

How is my order shipped?
What forms of payment do you accept?
What if I don't have a credit card?
Will my credit card information be secure?
If I place an order today, when should I expect it to arrive?
I already placed my order, what is the status?
Can I ship my order to another address other than my billing address provided?
What is the return Policy?
What will this order look like on my credit card statement?
Is it safe to use my credit card online?
How do I check the status of my order?

How is my order shipped?: All items ordered within the U.S. are shipped via Ground Delivery or via Air if chosen.
What forms of payment do you accept?: We accept all major credit cards such as Visa, MasterCard and American Express. We accept postal money orders and cashier checks as well. Business and personal checks are also accepted, but it takes a little bit more time to deliver the products since we will only ship your item after your checks are cleared. We also accept bank wire. Should you prefer this, please email info@attitudeline.com to request for our bank account information.
What if I don't have a credit card?: No credit card? No problem! Please contact a Friendly Customer Service Representative in order to place your order and obtain specific instructions on where you may send your check or money order.
Will my credit card information be secure?: You may rest assured; you are visiting a secure site. All information submitted will be contained private and will not be released or sold. Click Merchant Protection Guarantee to view this website's merchant partner Authorize.Net.
If I place an order today, when should I expect it to arrive?: Orders are processed within 48 hours of receipt and shipped within 1 to 10 business days thereafter. (Hawaii and Alaska shipping charges are additional and will be calculated once order is placed).
I already placed my order, what is the status?: Once your order has been shipped you will be notified via email. You will receive a Tracking link in your email to so you can track your package. If you did not provide an email address on your order please contact a Customer Service Representative and have the following information ready: Your Order ID# as well as First and Last name of the order.
Can I ship my order to another address other than my billing address provided?: Yes, you will have the opportunity to add a different shipping address if desired however the order might be delayed to do credit card address verification. All packages will require a signature in order to insure proper delivery.
What is the return policy?: All of our items are protected by a 30 Day Warranty. If your item arrives defective please contact one of friendly Customer Service Representatives immediately in order to obtain further instructions. Please visit our policy page for further instructions.
What will this order look like on my credit card statement?: Your order from us will be billed by Attitudeline, Inc. If you have any questions when you get your bill, feel free to contact us.
Is it safe to use my credit card online?: All orders are processed from start to finish via our secure servers verified by 128 bit encryption. Any data submitted is encrypted, using SSL technology. We protect all customer data against unauthorized access. We use secure technology, privacy protection controls and restrictions on employee access, to safeguard your personal information. Your information is safe and secure! Click Merchant Protection Guarantee for more informaion.
How do I check the status of my order?: After placing your order successfully, you will receive an email confirmation. This email will contain instructions on how to check your order status. You may also contact us directly with any questions.